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TrueHue reads a real face. If it cannot clearly detect one (for example in low light, or if the camera is pointed at something else), it will ask you to try again rather than invent a result. Fill the frame, use good light, and hold steady.
Yes, that is by design. The same capture always produces the same result, and different people get different results. Consistency is a feature.
Your first color analysis is complete and free, and your gallery is always yours. TrueHue Pro is a single one-time purchase that unlocks unlimited analyses. There is no subscription and no recurring charge.
TrueHue Pro is a one-time purchase with no recurring charge, so there is nothing to cancel. If you believe you were charged in error, request a refund through Apple: Settings, your name, Media & Purchases, and follow Apple's refund process.
Your photos are analyzed on your device and are never uploaded or saved. See our Privacy Policy.